1. Booking and Cancellation Policies:
- Appointments can be made by phone, online, or in person.
- We kindly request a minimum of 24 hours' notice for appointment cancellations or rescheduling.
- Late arrivals may result in a shortened treatment time to avoid inconveniencing other clients.
2. Service Offerings:
- We offer a range of beauty and wellness services. Detailed descriptions and pricing can be found on our website or in our spa menu.
3. Health and Safety:
- We maintain the highest standards of hygiene and sanitation in our spa.
- Please inform your therapist of any health concerns or allergies before your treatment.
- Some treatments may not be suitable for individuals with specific medical conditions; please consult with us before booking.
4. Code of Conduct:
- We strive to create a peaceful and respectful environment for all clients and staff.
- Inappropriate or disrespectful behavior will not be tolerated.
5. Privacy Policy:
- Your personal information is kept confidential and used only for spa-related purposes.
- We comply with all data protection regulations.
6. Payment and Refund Policies:
- We accept cash, and eft.
- Refunds are subject to our discretion and may not be available for certain services.
- Additional charges may apply for requested add-ons or gratuities.
- 50% deposit is required when booking for services.
- REFUNDS ON CANCELLATIONS WILL ONLY APPLY IF THE CANCELLATION REQUEST WAS RECIEVED 24 HOURS BEFORE AGREED UP SERVICE TIME.
7. Gift Certificates and Promotions:
- Gift certificates can be purchased and redeemed for spa services.
- Promotions, discounts, and special offers are subject to change and availability.
8. Staff Qualifications:
- Our therapists are highly trained and certified in their respective fields.
9. Liability and Disclaimers:
- PURE BLISS SPA is not responsible for accidents, injuries, or loss of personal belongings on spa premises.
10. Client Feedback:
- We welcome your feedback and suggestions to improve our services.
- Please contact us with any concerns or complaints.
By booking an appointment at PURE BLISS MOBILE SPA, you acknowledge that you have read and agree to these policies.
Please sign below to confirm your understanding and acceptance:
Client's Name: __________________________
Client's Signature: ________________________
Date: __________________________
Thank you for choosing PURE BLISS MOBILE SPA for your beauty and wellness needs. We look forward to providing you with a relaxing and rejuvenati for your beauty and wellness needs.
